Quality Assurance
Ruile Company has attached great importance to the product quality since its establishment in 1988. From raw materials, production to inspection and test-run, we strictly control every process to ensure that each delivered equipment run normally. Moreover, our service continues even after the equipment is delivered and we are open to your every feedback and advice to enable you to access to more comfortable purchasing experience and timely after-sales response.
- All mechanical parts are well-designed by our engineers and are produced with our precision machining equipment. Each production process can be traced back.
- Suppliers of each batch of steel and steel plate are required to issue quality certificate. Usually material sampling inspection is carried out.
- All electrical parts are purchased from reliable suppliers. We also visited their factories and keep close contact with them for any problems.
- Generally the electrical parts are imported, for example, PLC from Japanese Mitsubishi, bearing from Japanese NSK, servo motor from Mitsubishi, inverter from Denmark Danfoss, conveyor belt from Swiss HABASIT, synchronous belt from America EVER-POWER, etc.
- Ruile Company adopts strict quality control process and professional test equipment such as dynamic balancer, hardness testing machine and so on.
- After you received the equipment, our technicians will be sent for on-site installation and debugging within the given time. And you check the quality of products produced by our equipment.
- If there occurs any quality problems of the equipment within the warranty period, we will survey and inspect in a conscientious and responsible manner. We will also contact the related supplier for feedback timely. If it is verified that it is caused by quality problem of the product provided by suppliers, Ruile Company will replace the components for you freely!